Special Offers and Discounts are available!
SKIN TESTING POLICY – > VIEW FULL POLICY HERE
ALL colours services carried out at Spirit Hair Company will need to have a skin test 48 hours prior to the service. You can either come to the salon to have a test done, in-salon and free of charge or you can register for a Colour Passport at www.colourstart.com- see our full policy details. Please note that if a skin test has not been done, your service will be cancelled and you will incur the FULL cost of the service booked. If you need any further information then please call us or book in for a FREE consultation. Please contact the salon should you need further assistance.
NEW CLIENT COLOURS
New clients booking colour services will be required to come into the salon for a complimentary consultation prior to your visit. This also includes clients that haven’t visited the salon for over 6 months.
All colour services must be booked with a cutting or styling service as standard.
Our pricing is gender neutral and based on the hair length, texture and time. All prices include 20% VAT, and refreshments
PRE BOOKING DEPOSITS AND POLICY
When pre booking your appointment, this time has been reserved especially for you. If you do not attend your appointment or cancel with short notice (under 48 hours) we are very often be unable to fill your appointment slot with another client.
Our Pre-Booking Deposit policy ensures that we are able to run our appointments smoothly and therefore, should you not show up for your appointment or give short notice then your pre-booking deposit will be non-refundable.
We will require a 50% Pre-Booking Deposit for all appointments booked online, all services that time is booked 4 hours and over and for New Clients to the salon.
Please note that should you have a late cancellation or no show against your name then you will be required to pre pay in full for your future appointments
48 Hours notice must be given for all cancellations or a 50% charge of your total service will be applied
NO SHOW POLICY
Clients who do not show up for their appointments will be charged 100% of their pre-booking appointment cost
CHILDREN UNDER 16 POLICY
Children’s appointments are only available Tuesday to Friday 9am to 6pm and not available evenings. Saturday appointments will be charged at FULL ADULT PRICE. Children under the age of 12 must be accompanied by an adult.
GREEN CONTRIBUTION charge per visit
We are on our journey to become a sustainable salon taking responsibility to be part of the solution and not part of the problem with looking after our planet. We have joined up with The Green Salon Collective Group who will collect our waste and recycle it on our behalf. We are asking our clients to help us with this system by contributing £1.50. This will automatically be added to your bill. You may request us to remove this however we would be delighted to share with you all the fantastic projects that our waste goes towards before you do and hope that you’ll change your mind.
GIFT CARDS AND VOUCHERS
Are valid for 1 year from the date of purchase unless otherwise stated.